The best place to start if you need help is to call 211.  Simply dial "211" on your phone TTY: 1-888-340-1001


Dialling 211 is free; the service they provide is available 24 hours a day, 365 days a year, and in more than 150 different languages. With access to over

56,000 services and agencies across Ontario, 211 is able to provide assistance on a wide range of topics.


Community Legal Education Ontario (CLEO)

CLEO produces clear, accurate and practical legal information to help people understand and exercise their legal rights.

Crisis Outreach and Support Team (COAST) Niagara

Mobile assessments, telephone support and interventions for Niagara residents experiencing a crisis or mental health concern

Call 1-866-550-5205

Dental Health Intervention Tool


Distress Centre

Free, 24-hour, confidential telephone crisis intervention support service available to anyone in need in the Niagara Region.


  • St. Catharines, Niagara Falls And Area – 905-688-3711

  • Port Colborne, Wainfleet and Area – 905-734-1212

  • Fort Erie and Area - 905-382-0689

  • Grimsby, West Lincoln – 905-563-6674

Food Banks, Meal Programs and Emergency Food


ID Clinic

Niagara region identification clinic will assist with application for new and replacement identification.


Income Tax Clinic

Free income tax return completion by volunteers. 

Niagara Gatekeepers

Phone line referral service that anyone can call to help connect an at-risk senior with programs and services to help them stay safe and independent at home.

Ontario Disability Support Program (ODSP)

If you have a disability and need help with your living expenses, you may be eligible for the Ontario Disability Support Program (ODSP).


  • Office Location

Ministry of Community and Social Services

Ontario Disability Support Program / Income and Employment Supports

Garden City Tower 

301 St. Paul Street Mezzanine Floor  

St. Catharines ON  L2R 7R4
Tel: (905) 688-3022
Toll Free: 1-800-263-5413
TDD/TTY: (905) 688-1140
Fax: 905-688-2904


  • ODSP Medical Review Fact Sheet: explains what medical reviews are, how they are done, and what you should do if you get a letter in the mail saying that you are going to be reviewed.

​​Ontario Works (OW)

Social assistance programs help residents who are in financial need by providing money for basic needs such as food, clothing and shelter.


Shelter and Housing